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Employee Recognition, Involvement & Community Outreach

2013_Patch_3DIn the fire service, employee engagement is critical because people’s lives may literally depend on it. Engaged employees are generally happier in their work, and this translates to positive customer outcomes.

The BFRS management team has implemented a number of initiatives to encourage member involvement and to recognize exceptional service and career milestones. We also partner with IAFF Local 399 to serve others, both on- and off-duty. Please click on the links below to learn more about our efforts to listen to our members’ ideas and concerns, say thank you for a job well done, and support our community.


  • Employee Recognition
  • Employee Involvement
  • Community Outreach

    • Special Thanks & Recognition System (STARS)

      We believe that acts of selflessness, including bravery, exceptional customer service, and community involvement should be recognized. STARS is structured so that members work as a team to ensure that these acts are promptly and effectively communicated. Nominations are reviewed in a consistent manner so that awards are appropriately classified and our recognition system maintains its credibility. Awards are bestowed for actions both on- and off-duty.

      STARS award categories available for BFRS members include the following:

      • Medals (Honor, Valor, Bravery, Leadership, Meritorious Conduct, Firefighter of the Year)
      • Distinctions (FF/Paramedic, Honor Guard, Special Operations Response Teams)
      • Individual and Unit Commendationsstock-photo-19962553-gold-star
      • Letters of Appreciation
      • Service Awards

       STARS award categories for partnering responders and civilians include the following:

      • Valor Award
      • Appreciation Award

      If you would like to share how our members or community partners actions have positively impacted your life, email [email protected]. To complete our customer survey, click here.

    • Station/Crew T-Shirts

      Station 2-APPROVED 12-2013All fire station crews and Special Operations Response Teams are able to show their crew and station pride by creating a unique T-shirt design. The front of the T-shirt must match the department-issued T-shirt, but members are free to create a design that tells something about the fire district served or the crew itself on the back.

      All shifts must agree on the design prior to being submitted. Draft designs are submitted through the chain of command to the management team for approval. Members may wear approved T-shirts on duty.

       

    • Pinning Ceremonies

      fowler pinning2Every fall and spring, pinning ceremonies are held to formally present STARS and service awards, recognize promotions, welcome new personnel, and provide an opportunity for fellowship with our members’ families. All personnel are encouraged to attend to lend their support and encouragement for their coworkers and their families.

    • Retiree Luncheon

      stock-photo-4633745-lunch-buffet-meat-dishesEach spring, Beaumont Firefighter’s Relief and Retirement Fund sponsors a retirement seminar and luncheon. All BFRS personnel and retirees are invited. The Fire Department’s retiree group meets as a part of the activities. The Fire Department has partnered with BFRRF Local 399 and the BFRS retirees group to acknowledge the service of, and provide gifts to all those who have retired over the previous year at the event.



    • Advisory Groups

      The Fire Department’s advisory groups provide direction for growth and maintenance of a variety of mission-critical programs. Group members assist the program manager, who facilitates the group’s interaction in areas like researching, testing, and providing recommendations on equipment and products, developing draft standard operating guidelines, performance benchmarks, or training programs.

      Standing advisory groups are composed of members from all ranks. Most groups meet monthly.

      stock-photo-19597970-learn-to-lead

      • Joint Union-Management Safety
      • Diversity & Inclusion
      • Tactical Operations
      • Officer Development
      • Health & Wellness
      • Hiring Process & Oral Interview Board
      • Medical Response Services
      • Technical Rescue Response Services
      • Hazardous Materials Response Services
      • Water Response & Recovery Services

      To contact a program manager or training coordinator, visit our “About Us” section, and click on the “Get to Know Your Department” tab.

    • Solutions Box

      stock-photo-12073009-solution-crossword

      Developing ideas into practical solutions that improve safety, effectiveness, efficiency, communications, or morale is everyone’s job. The solutions box process includes guidance to members on developing ideas into solutions that could be implemented and sustained.

      Proposed solutions are emailed to a shared box and forwarded to the appropriate advisory group for evaluation. If the solution is recommended, it is forwarded to the management team. If the solution is not recommended, the program manager communicates the reasons why to the submitting member.

    • Policy Development Process

      stock-photo-9133477-business-chartsBFRS uses a team approach in all areas, including policy development and revision. All BFRS members may suggest updates to any policy through their chain of command, the appropriate program manager, advisory group or by using the solutions box process.

      Draft standard operating guidelines are normally developed through an advisory group and reviewed by the management team. Changes to rules and regulations are drafted by chief officers or the management team. Policies in the development or revision process are listed in the department’s monthly report.

      Prior to implementation, new policies or revisions are distributed to all personnel through the solutions box email. Members may comment on the policy for a period of 30 days by responding to the email. Responses are compiled after the review and comment period and forwarded to the management team or advisory group for consideration. The final draft is completed and placed on the monthly training memo, where members have the opportunity to review and ask questions  for an additional 30 days prior to implementation.


    • Honor Guard

      honor guardWe honor the contributions of first responders and other individuals or groups who are dedicated to community service. The Honor Guard represents the integrity and tradition of the fire service’s paramilitary roots by honoring these contributors with the highest levels of dignity and respect.

      The Honor Guard may be requested for department, city-sponsored functions, funerals, or requests from outside the department for special events.

      To request the Honor Guard, email [email protected]ont.tx.us with the details of your event. Please allow two weeks notice for scheduling.

    • Community Service

      The most noble traditions in the fire service are focused on helping those who need it. BFRS and IAFF Local 399 have partnered since 1934 to lend support to nonprofit organizations and provide assistance at charity events. We’re proud of our members, both current and those in the past, for their efforts to reach out and assist our neighbors in need. Some of the many community outreach efforts Beaumont firefighters have participated in include:

      food drive

      • Muscular Dystrophy Association Fill-the-Boot
      • Holiday toy and food drives
      • YMBL Special Kids Rodeo
      • Special Olympics Fire Truck Pull
      • Empty Stocking Fund
      • Chili and gumbo cook-off
      • Firefighter memorial golf tournament
      • Bikes & Bibles

      FTP8FTB


P.O. Box 3827 Beaumont, Texas 77704-3827 | (409) 980-8311
© 2013 City of Beaumont, Texas | Americans with Disabilities Act